| Services Impacted |
Communications Services - Enhanced Telephony (ETPS) |
| Availability of Service During Change |
Available |
| Description of Change |
This change is recommended by the Dimension Data/Cisco Vendor to address some
issues with the Cisco Security Agent installed on both servers. The vendor has
advised on an update of the Cisco Security Agent Software. |
| Location Impacted |
Caulfield, Clayton |
| Organisation Unit Impacted |
ITS Div |
| Building Impacted |
28 |
| Commencement Date |
WED 11-NOV-2009 |
| Commencement Time |
18:00 |
| Completion Date |
WED 11-NOV-2009 |
| Completion Time |
19:30 |
| Reason for the Change |
Vendor recommended to address issues where valid application events blocked. |
| Status |
Open |
| Change Type |
Minor Planned Change |
| Client Communications Plan |
Email to supervisors |
|
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For any enquiries, please call the Change Co-ordinator on 990-20502. |