| Services Impacted |
Education Services - MUSO |
| Availability of Service During Change |
Limited Unavailable 26 Nov 7-11am Running at half capacity at other times |
| Description of Change |
Blackboard will be upgraded from Vista 4.2.3 to Vista 8.0.3 (this is just a
point release, not a new version. Blackboard are reworking their versions
numbers, hence the jump from 4.2.3 to 8.0.3). At the same time the operating
system for the front end webservers will be upgraded from Redhat 3.7 to Redhat 4.
Risk level - 2
Impact - 2
This change is at the least impacting time (e.g low usage) |
| Location Impacted |
All |
| Organisation Unit Impacted |
Faculty of Art & Design, Faculty of Arts, Faculty of Bus & Eco, Faculty of Education, Faculty of Engineering, Faculty of Info Tech, Faculty of Law, Faculty of Medicine, Faculty of Science, ITS Div, Pharmacy |
| Building Impacted |
N/A |
| Commencement Date |
THU 19-NOV-2009 |
| Commencement Time |
09:00 |
| Completion Date |
MON 30-NOV-2009 |
| Completion Time |
17:00 |
| Reason for the Change |
To maintain support, bug fixes, etc. |
| Status |
Open |
| Change Type |
Major Planned Change |
| Client Authoriser |
Natalie Hindson |
| Client Communications Plan |
Upgrade information including schedules, release notes, known issues, etc to be
available on the MUSO website
Place short message for Blackboard downtime on my.monash login page and homepage
(20 Nov)
Downtime notice in my.monash for Blackboard Manager (13 Nov)
Downtime notice via Blackboard campus announcement (13 Nov)
A reminder for the extra downtime to be sent out to FAs via email (19 Nov)
Notification to MUSO Support for Blackboard running on half capacity during 19 -
30 Nov is to be sent out on 19th Nov
Release update to the Faculty Administrators via email on the 26 Nov / FAs
meeting (26 Nov) |
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For any enquiries, please call the Change Co-ordinator on 990-20502. |